SERVICE DESK ANALYST(English, Cantonese & Mandari) Job description

Job description

SERVICE DESK ANALYST(English, Cantonese & Mandari) 3,300 - 5,300 (MYR)
Job ID 2123
Occupation SERVICE DESK ANALYST(English, Cantonese & Mandari)
Business All IT&Software
Job detail 1. Be responsible for receiving, validating and logging client requests.2. Track requests and determine current activity on it.3. Analyse and interpret the requests to ensure the classification, prioritisation and escalation of the requests are correct.4. Work closely with colleagues to ensure the swift resolution of faults and the user and/or client are kept updated on the progress in relation
Salary 3,300 - 5,300 (MYR)
Location Selangor  

Required work experience 3 – 5 years’ work experienceAt least 3 years’ work experience in Technology Industry and Call Centre environmentJapanese Native is a must  

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