Customer Services Operations Specialist Job description

Job description

Customer Services Operations Specialist 7,500 - 7,500 (MYR)
Job ID 2401
Occupation Customer Services Operations Specialist
Business All Service
Job detail ◆To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)◆Understand and deliver business strategies and improve customer services through the execution of self-service◆Accountable for meeting individual (KPIs) and team goals◆Continuously identify work process improvements and communicate to Team Leaders and (or) Manager
Salary 7,500 - 7,500 (MYR)
Location  

Required work experience ◆MUST have a good command of spoken and written KOREAN (Native) and English (Conversational)◆Immaculate telephone manners and communication skills.◆Excellent listening skills, critical-thinker with attention to detail.◆Minimum typing speed of 35 words per minute◆Willing to work on rotating shifts◆Ability to work in both a team environment and autonomously◆Demonstrate a high degree of integrity and confidentiality◆New graduates and Mid-career candidates are both eligible to apply  
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