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Salary 190,000 - 300,000 (MYR)
Occupation 【Work in Japan】Field Service Engineer
Business Overall
Job detail -Support for the installation of new machines (adjustments, wiring, check of electrical verifiction, handling customer inquiry of electrical trouble shooting)-Support for employees dispatched from the German headquarters-Technical training at the German head office
Location  
Salary 7,500 - 7,500 (MYR)
Occupation Customer Services Operations Specialist
Business All Services
Job detail ◆To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)◆Understand and deliver business strategies and improve customer services through the execution of self-service◆Accountable for meeting individual (KPIs) and team goals◆Continuously identify work process improvements and communicate to Team Leaders and (or) Manager
Location  
Salary 3,500 - 4,500 (MYR)
Occupation Service Engineer
Business Manufacturing(Machinery)
Job detail 1) Installs and repairs microfilming, film-developing, and auxiliary photographic equipment at customers'' premises: Assembles equipment and connects water and electrical lines, using handtools and following wiring diagrams and blueprints.2) Tests equipment performance and demonstrates operation and servicing of equipment to customer.3) Examines faulty equipment and processed film, interprets laboratory reports, and analyzes customer complaints to diagnose equipment malfunction.4) Repairs defective units, using handtools and repair manuals.5) Schedules service calls according to customer location and urgency of need.6) Recommends equipment design changes or upgrading as needed.7) Interviews prospective buyers and reports leads to sales personnel.
Location Selangor  
Salary 5,000 - 6,000 (MYR)
Occupation Customer Service Analyst (Export)
Business BPO & Call Centre
Job detail • Responsible for order placement, shipment follow up and working with thedifferent teams to ensure customer’s orders are processed on time andmet expectation• Work with Supply Plants on product availability to ensure customersexpected delivery are met.• Ensure export/import documentation is prepared timely and accurately,which include Letter of Credit shipments and other credit terms.• Review L/C draft together with Supply plant and Commercial team &communicate changes to customer if any.• Input L/C data accurately into order management system.• Review Bill of Lading (BL) Draft and other shipping documents to ensure italigns with LC requirement.• Ensure timely invoicing of delivered goods and revenue is recognized inthe correct period.• Handling customer queries and maintaining all kinds of Customer support.• Escalate issues early and initiate brainstorming session to obtainpotential solution.• Participate in continuous improvement projects/lean events.• Responsible for deploying and applying all Eli Lilly policies and standardsrelated to his/her area.• Manage Customer collections and provide accurate and timely update onAge Debtor’s listing provided by FSCM team.
Location  
Salary 4,000 - 5,500 (MYR)
Occupation Thai Speaking Customer Service Analyst
Business BPO & Call Centre
Job detail *Point of contact between Lilly and internal or external customers.*Manage inbound and outbound calls from internal and external*Manage daily receiving of customers’ Purchase Orders via email (groupmailbox), fax and Non Verbal Communication Tools (NVCT).*Manage Electronic Data Interface (EDI) Orders and troubleshoot on Idocerror.(Where Applicable)*Process purchase order received and NVCT request on timely manners.*Push out Delivery Order and send Picking List or Delivery Notecommunication to Affiliate Logistics Service Provider.*Perform Manual Post Goods Issue*Perform Manual billing (where applicable)*Process and follow-up on dispute case or open issues.*Follow-up with replenishment team on stock out or safety stock and*Run and analyse daily reports (open orders, credit adjustment, deliverednot shipped, shipped not billed, billed not booked).*Follow-up on open orders or back orders to ensure customers receivedtheir goods.*Update day to day activities in daily trackers (i.e.O2C trackers, emailtrackers, issue trackers).*Strictly compliance with SOX and company business requirement.
Location Selangor  
Salary 3,000 - 4,000 (MYR)
Occupation Customer Service Executive
Business Manufacturing(Machinery)
Job detail • Prepare quotations and process purchase orders• Assist customers on sales enquiries• Liaise with Sales Team and Shipping Team on customers’ orders• Rectify part number errors, request lead time changes to suppliers• Process claims arising from shipment delays, defective items, wrong pricing, etc.
Location Selangor  
Salary 4,000 - 5,000 (MYR)
Occupation Supervisor
Business Legal & Accounting
Job detail * Handle customer call and email correspondence * Monitor team''s productivity, quality and provide constructive feedback and coaching * Prepare and submit performance report * Ensure adherence to legal and cultural policies and procedures and undertake disciplinary action if necessary* Report to management (Japanese)
Location Selangor  
Salary 4,000 - 5,000 (MYR)
Occupation Service Engineer
Business Manufacturing(Machinery)
Job detail ・Performs hands-on site troubleshooting, service and repairs.・Provide high level technical support to external customers at their location・Interface with cross functional work teams such.
Location  
Salary
Occupation JAPANESE NATIVE SERVICE DESK
Business IT&Software
Job detail Provide 1st level support to customer via email or tele communication. Dealing with internal of routine & non routine requests. Understand client requirement and problem to provide high quality customer service Provide immediate solution and escalate problem to another level support in order to make sure things can be solve within time frame.
Location Selangor  
Salary RM5,500 - RM 6,000 (MYR)
Occupation コールセンター オペレーション担当
Business 金融
Job detail 【業務内容】 ・カード会社の受付手続き業務 ・コールセンターオペレーター(受信メイン) ・クレジットカードの申込業務 ・与信管理・入金遅れのお客様への督促 まずはカスタマーサービスの部署で経験して頂いたのち、他の部署へ移動していただく可能性がございます (人事や営業など)
Location Kuala Lumpur  

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