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Salary 2,200 - 2,800 (MYR)
Occupation Customer Service cum shipping coordinator
Business Trading
Job detail -Follow up customer daily shipment activitist from booking to completion of shipment -Dealing with external forwarder & supplier -Tracking / shipping information data entry -Assisting all shipment related documentation / billing -To carry out other ad-hoc duties or work as and when required
Location Penang  
Salary
Occupation Customer Service Representative (Korean Speaking)
Business BPO & Call Centre
Job detail 1. Answering phones and emails from customers professionally and responding to customer inquiries and complaints.2. Researching required information using available resources.3. Handling and resolving customer complaints regarding product sales to customer service problems.4. Providing customers with the organization’s service and product information.5. Identifying, escalating priority issues and reporting to the high-level management.6. Following up complicated customer calls where required.7. Completing call notes and call reports as necessary and updating them in the CRM.8. Obtaining and evaluating all relevant data to handle complaints and inquiries.9. Recording details of comments, inquiries, complaints, and actions taken.10. Managing administration, communicating and coordinating with internal departments.11. Other duties as assigned.
Location Penang  
Salary 2,100 - 2,500 (MYR)
Occupation Operations Officer
Business Trading
Job detail 1. Prepares source data for data entry by compiling and sorting information 2. Review report submissions and reconcile data 3. Reviews data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the Officer in Charge / Manager for resolution. 4. Maintains data entry requirements by following data programme techniques and procedures. 5. Secures information by completing data base backups and filing of documents 6. Process and issue relevant invoices to tenants 7. Maintains operations by following policies and procedures 8. Contributes to team effort by accomplishing related results as needed. 9. Perform and execute any other duties assigned by your superior that may be deemed appropriate to this rol
Location Selangor  
Salary
Occupation Project Manager
Business Consulting
Job detail 外資系でのITサポートのお仕事です!IT業界での経験がある方、今までの経験をマレーシアで活かしてみませんか?*お客様の対応(日本)*チームの管理・チームメンバーの仕事内容の確認*マネージメントサイドへの報告*チームが企業プロセスに沿って作業を行っていることの確認作業:o ED process(External Design):External design processo ID process(Internal Design):Internal design processo PG process(Programming):Production processo UT process(Unit Test):Unit testing processo IT process(Integration Test):Integrated testingo ST process(System Test):SITo SAT process support(System Approval Test):UAT
Location  
Salary 190,000 - 300,000 (MYR)
Occupation 【Work in Japan】Field Service Engineer
Business Overall
Job detail -Support for the installation of new machines (adjustments, wiring, check of electrical verifiction, handling customer inquiry of electrical trouble shooting)-Support for employees dispatched from the German headquarters-Technical training at the German head office
Location  
Salary 7,500 - 7,500 (MYR)
Occupation Customer Services Operations Specialist
Business All Services
Job detail ◆To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)◆Understand and deliver business strategies and improve customer services through the execution of self-service◆Accountable for meeting individual (KPIs) and team goals◆Continuously identify work process improvements and communicate to Team Leaders and (or) Manager
Location  
Salary 3,500 - 4,500 (MYR)
Occupation Service Engineer
Business Manufacturing(Machinery)
Job detail 1) Installs and repairs microfilming, film-developing, and auxiliary photographic equipment at customers'' premises: Assembles equipment and connects water and electrical lines, using handtools and following wiring diagrams and blueprints.2) Tests equipment performance and demonstrates operation and servicing of equipment to customer.3) Examines faulty equipment and processed film, interprets laboratory reports, and analyzes customer complaints to diagnose equipment malfunction.4) Repairs defective units, using handtools and repair manuals.5) Schedules service calls according to customer location and urgency of need.6) Recommends equipment design changes or upgrading as needed.7) Interviews prospective buyers and reports leads to sales personnel.
Location Selangor  
Salary 5,000 - 6,000 (MYR)
Occupation Customer Service Analyst (Export)
Business BPO & Call Centre
Job detail • Responsible for order placement, shipment follow up and working with thedifferent teams to ensure customer’s orders are processed on time andmet expectation• Work with Supply Plants on product availability to ensure customersexpected delivery are met.• Ensure export/import documentation is prepared timely and accurately,which include Letter of Credit shipments and other credit terms.• Review L/C draft together with Supply plant and Commercial team &communicate changes to customer if any.• Input L/C data accurately into order management system.• Review Bill of Lading (BL) Draft and other shipping documents to ensure italigns with LC requirement.• Ensure timely invoicing of delivered goods and revenue is recognized inthe correct period.• Handling customer queries and maintaining all kinds of Customer support.• Escalate issues early and initiate brainstorming session to obtainpotential solution.• Participate in continuous improvement projects/lean events.• Responsible for deploying and applying all Eli Lilly policies and standardsrelated to his/her area.• Manage Customer collections and provide accurate and timely update onAge Debtor’s listing provided by FSCM team.
Location  
Salary 4,000 - 5,500 (MYR)
Occupation Thai Speaking Customer Service Analyst
Business BPO & Call Centre
Job detail *Point of contact between Lilly and internal or external customers.*Manage inbound and outbound calls from internal and external*Manage daily receiving of customers’ Purchase Orders via email (groupmailbox), fax and Non Verbal Communication Tools (NVCT).*Manage Electronic Data Interface (EDI) Orders and troubleshoot on Idocerror.(Where Applicable)*Process purchase order received and NVCT request on timely manners.*Push out Delivery Order and send Picking List or Delivery Notecommunication to Affiliate Logistics Service Provider.*Perform Manual Post Goods Issue*Perform Manual billing (where applicable)*Process and follow-up on dispute case or open issues.*Follow-up with replenishment team on stock out or safety stock and*Run and analyse daily reports (open orders, credit adjustment, deliverednot shipped, shipped not billed, billed not booked).*Follow-up on open orders or back orders to ensure customers receivedtheir goods.*Update day to day activities in daily trackers (i.e.O2C trackers, emailtrackers, issue trackers).*Strictly compliance with SOX and company business requirement.
Location Selangor  
Salary 3,000 - 4,000 (MYR)
Occupation Customer Service Executive
Business Manufacturing(Machinery)
Job detail • Prepare quotations and process purchase orders• Assist customers on sales enquiries• Liaise with Sales Team and Shipping Team on customers’ orders• Rectify part number errors, request lead time changes to suppliers• Process claims arising from shipment delays, defective items, wrong pricing, etc.
Location Selangor  

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