JOB DETAILS

JOB DETAILJob Details

・Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).

・Work out volume projection and long/short term action plan to achieve target.

・Monitor market trends and identify new business development opportunities to support revenue growth.

・To devise Sales & Marketing Strategies. Plan business strategies to meet the customers’ business objectives.

・Monitor market conditions for internal product development.

・Plan and manage logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers

・Deliver solutions to logistics challenges while maintaining high levels of quality and service within budgetary requirements

・Negotiate rates and contracts with transportation and logistics providers

・Provide client and target information, maintenance of Customer Relationship Management System (CRM).

・Collaborate closely with internal sales resources/experts: IV Account Managers, Trade-lane Manager, and product teams to maximize closing ratio.

・Assure successful client integration: implementation collaboration with operation teams.

・Ensure proper knowledge of company’s products at all the time by attending and completing all trainings offered and available.

・Identify and promote Yamato Freight Management and Logistics services with targeted customers to ensure positive end result of successful specifications.

・Prospect for new accounts and seek opportunities to increase saturation of existing ones and increase market share.

・Be knowledgeable on all service portfolio (Airfreight, Ocean freight, local and cross boarder trucking, 3rd party logistics, project cargo and customs brokerage) for effective/correct specifications.

・Keep up to date with global forwarding and logistics market and competitors’ trends. - Monitor and track projects with the use of company value added services.

・Maintain relations with clients by providing support, information and quality service at all times.

・Communicate regularly with Sales Team to ensure pull-through of specified services/proposals.

REQUIRED WORK EXPERIENCERequired

✓Functional experience in logistic relevant industry.

✓At least 3 years working experiences in Forwarding (Air, Sea, Warehouse, Cross Border Trucking, Domestics Trucking etc..)

✓Degree in Business or Marketing or a related discipline

✓High competency with MS Office (Word, Excel & PowerPoint).

✓Good understanding of company’s service offering and pricing policy.

✓Understanding of company’s strategy, products and solutions.

✓Local and international market knowledge (customers, competitors, suppliers).

✓Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints.

✓Customer and sales-oriented with strong interpersonal, presentation, communication, writing skills and has the ability to work collaboratively with both internal and external stakeholders.

✓Ability to interpret and use internal or external data provided to speak to customer needs and communicate business insights. You are the customer’s source of industry knowledge.

✓Fluent in spoken and written English and Bahasa Malaysia and MANDARIN