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JOB ID 18397
Service Delivery Analyst

locationLocation

Selangor

businessBusiness

Call Center/BPO/Shared Service

JOB DETAILJob Details

be responsible for receiving, validating and logging client requests.-track requests and determine current activity on it.Analyse and interpret the requests To Ensure the classification, prioritisation, and excalation of the requests are currect.-work closely with colleagues To Ensure the SWIFT resolutionof the fault.-Produce breach and other reports that are necessary for the currect

REQUIRED WORK EXPERIENCERequired

3 to 5 years working expereince in technology Industry and call center enviroment.

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