JOB DETAILS

JOB DETAILJob Details

1. Focal point contact between tenants and other relevant Departments within the Company 2. Facilitate in providing quick immediate response towards tenants enquiries, issues, problems and concerns3. Understand tenants’ respective business models in order to facilitate their business and operations requirements and provide intelligence to relevant personnel within Operations Department particularly and other relevant Departments within the Company4. Understand market trends / demands and provide valuable intelligence to tenants for further betterment of performance5. Support tenants in order to further enhance their sales and service standards according to corporate targets6. Manage a comprehensive database for each tenant in relation to business matters for quick reference7. Consolidate and analyze sales performance data as well as make recommendations for extension / renewal of contract at least 9 months before expiry8. Maintain category management and present findings and recommendations to management9. Coordinate internally with other units / departments for a consolidated annual calendar of events / activities / campaigns / maintenance exercise10. Ensure contract and operational compliance to meet business and customers’ expectations11. Supervise daily operations

REQUIRED WORK EXPERIENCERequired

• Diploma or Bachelor’s Degree in Business Studies, Business Administration, Retail Management or Management • Candidates with shopping mall experience specifically in Leasing are preferredMore than 2 years’ experience in commercial / retail business operations* Have previously worked in similar capacity at shopping malls * Have experience in R&D and Business Intelligence