JOB DETAILS

JOB DETAILJob Details

◆To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)◆Understand and deliver business strategies and improve customer services through the execution of self-service◆Accountable for meeting individual (KPIs) and team goals◆Continuously identify work process improvements and communicate to Team Leaders and (or) Manager

REQUIRED WORK EXPERIENCERequired

◆MUST have a good command of spoken and written KOREAN (Native) and English (Conversational)◆Immaculate telephone manners and communication skills.◆Excellent listening skills, critical-thinker with attention to detail.◆Minimum typing speed of 35 words per minute◆Willing to work on rotating shifts◆Ability to work in both a team environment and autonomously◆Demonstrate a high degree of integrity and confidentiality◆New graduates and Mid-career candidates are both eligible to apply