JOB DETAILS

JOB DETAILJob Details

・Liaise with the Leasing Department to acquire tenancy agreements, monthly contracts and License Agreement for updating of relevant tenancy information into IFCA system.
・Generates and issues billings for utilities, A&P fund, etc. according to schedule date as per Tenancy Agreement
・Review rental rebate and issue credit note in a timely manner.
・Perform adjustment of billing when there is any deferment of rental commencement or revised area size.
・Liaise with A&P Department to acquire information on promotion space and monitor collection of payments accordingly
・Handle ad-hoc billing from fit-out and its applicable charges
・Monitor and validate daily sales collection
・Monitor and validate refunds according to Tenancy Agreement
・Assist in setting up of a credit control system and develop credit management capability
・Provide accurate advice on billing queries
・Respond promptly and accurately to both tenants and internal enquiries
・Ensure monthly processing deadlines are met as required
・Prepare weekly, monthly, and quarterly reports for management’s review and closing of accounts
・Manage and liaise with hardware and software providers including ensuring that the system providers meet the Service Level Agreements
・Maintains documentation and coordinate with system providers for routine system administration and maintenance activities
・Researches and evaluates hardware and software, system upgrades and enhancements and provides technical recommendations.
・Facilitate on-site installation and training
・Acts as the field service representative, responding and resolving issues faced by tenants in a timely manner as predetermined
・Focal point of coordination between system providers and respective tenants
・Maintain up-to-date skills required for all POS hardware and software systems
・Perform and execute any other duties assigned by your superior that may be deemed appropriate to this role

REQUIRED WORK EXPERIENCERequired

• Excellent communication skills at all levels
• Confident personality who can operate at all levels
• Competent in Microsoft application programmes (especially in Excel)
• High standard of numeracy and accuracy with attention to detail
• Pro-active and can set and achieve goals
• Strong administrative / organizational skills
• Knowledge in Accounting systems, particularly IFCA
• Pro-active
• Good interpersonal skills
• Good listening skills
• Self-motivated and enthusiastic
• Ability to work under pressure and meet targets / deadlines
• Good analytical ability
• Good problem solving skills / ability