JOB DETAILS

JOB DETAILJob Details

- Own the end-to-end campaign media management for media clients, which encompasses everything from acquiring/developing business, supporting scaled platform onboarding, programmatic activation support, campaign optimization, reporting support and upsell.

- Responsible for pipeline and forecast management in accordance with sales call center business process excellence. Generate sufficient pipeline, accurately forecast and maintain/enrich account data.

- Build strong relationships with clients by providing best-in-class customer experience identifying opportunities to improve campaign performance

- Partner with sales reps to acquire/develop accounts and troubleshoot campaign issues flagged by assigned clients

- Advise on media creative, content quality and development, and campaign optimization leveraging recruitment media expertise to maximize performance and delivery

- Support customer communication and education including a best-in-class onboarding experience and ad hoc education needs

REQUIRED WORK EXPERIENCERequired

- Candidate must possess at least a Bachelor’s Degree in Business, Communications or any
related field

- Preferably with 3-5 years of working experience in online advertising / BPO is ideal for this
position.

- Excellent verbal and written communication skills in English, Mandarin, and Cantonese
will be an added advantage.

- Excellent collaboration, organizational and project management skills

- Experience using commercial or in-house ad serving systems

- Demonstrated hands-on experience in CRM tools and Microsoft office ((Outlook, Word,
PowerPoint and Excel)

- Showcases reliability and the ability to work in a high profile position with minimal
supervision and management.