JOB DETAILS
Location
Kuala Lumpur
Business
Call Center/BPO/Shared Service
Salary
6,000-8,000 (RM)
JOB DETAILJob Details
- Maintains database by entering new and updated customer and account information.
- Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
- Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Maintains data entry requirements by following data program techniques and procedures.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Secures information by completing database backups.
- Ensure that all data are collected, and are useable, relevant, accurate, representative and objective.
REQUIRED WORK EXPERIENCERequired
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
- Preferable with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and the motivation to exceed expectations.
- Ability to work and multi-task in a fast-paced environment.
- Ability to work with computers and multiple systems, as well as the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
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