JOB DETAILS

JOB DETAILJob Details

• Provision of an excellent support experience to E-payment users via phone, chat, and email

• Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible

• Always be on the lookout for ways to improve the way we do things

• Establish effective working relationships with team members

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization

REQUIRED WORK EXPERIENCERequired

✓Candidate must possess at least a bachelor’s degree in any field
✓Excellent problem-solving abilities
✓Empathetic and can communicate in a caring and friendly manner
✓Candidate must proficiency in English, Japanese (JLPT N1)