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JOB ID 21883

Credit Recovery Executive

Location

Kuala Lumpur

Business

Banking and Financial Service

salary Salary

2,500-3,000 (RM)

●Overtime - overtime rate: 1.5 (150%) of hourly wage ●Expected overtime hours a week Mon - Fri: 5 hours (1 per day x 5 days) Saturday: 8 hours One week: 13 hours 4 weeks: 52 hours ●Expected overtime pay per month If salary is RM 2,200 and working days per month are 22 days, hourly wage is RM12.50. (RM2,200 / 22 days / 8 hours) RM 12.50 x Overtime rate 1.5 = RM 18.75 (overtime wage) RM 18.75 x 52 hours + RM 975 (expected overtime pay per month) If salary is RM 2,500 and working days per month are 22 days, hourly wage is RM14.20. (RM3,000 / 22 days / 8 hours) RM 14.20 x Overtime rate 1.5 = RM 21.3 (overtime wage) RM 21.3 x 52 hours + RM 1,107 (expected overtime pay per month) If salary is RM 3,000 and working days per month are 22 days, hourly wage is RM17.0. (RM3,000 / 22 days / 8 hours) RM 17.0 x Overtime rate 1.5 = RM 25.5 (overtime wage) RM 25.5 x 52 hours + RM 1,326 (expected overtime pay per month)

JOB DETAILJob Details

・Responsible for minimizing defaults and bad debts of ongoing loans.

・Manage and achieve daily productivity standards in terms of attempts, contacts and
amount collected.

・Manage and maintain customer’s accounts to ensure the accounts are current and well
conducted.

・Contact customers to remind customers of payment schedule and obtain relevant
payments.

・Follow up overdue accounts by utilizing phone collection techniques, dunning letters,
and legal counsel.

・Ensure that collection actions taken are within corporate guidelines, and collection
policies.

・Exercises judgement within defined practices and policies to determined appropriate
action.

・Assist in developing, planning and implementations of strategies to recover principle
from borrowers whose non-performing loans have been charged off

・Willing to work extra-miles such to improve current credit policy, credit analysis
methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.

・Require to do field visit.

・Performs other duties as assigned

REQUIRED WORK EXPERIENCERequired

✓Candidate must possess at least SPM/ STPM/ Diploma Certificate in any related field.

✓Experience in credit recovery will be an added advantage.

✓Excellent communication and negotiation skills.

✓Required Language(s) : Bahasa Malaysia, English & Mandarin

✓Experienced in Microsoft Office application including Excel, Word and Outlook.

✓Good working attitude, passionate, energetic and customer oriented.

✓Able to work independently with minimal supervision.

✓Fresh graduates are encouraged to apply, training will be provided.

✓Full-Time and Contract-basis position(s) available.

✓Able to work immediately.