JOB DETAILS

JOB DETAILJob Details

・ Provide customer service

・ Field inbound support live chats, emails, telegram from users about our product offerings

・ Liaise between department to resolve problems

・ Proactively look for ways to improve internal processes

・ Research customer inquiries using the appropriate technology

・ Use problem solving, analytic, and intuitive skills to follow logic and offer

REQUIRED WORK EXPERIENCERequired

✓Diploma/Bachelor's degree; at least 1 year of Customer Service experience

✓Fresh graduate are welcome to apply

✓Well-versed written in both Chinese and English

✓Must be a local Malaysian.

✓Eagerness to learn and a strong sense of curiosity