JOB DETAILS
Location
Selangor
Business
Call Center/BPO/Shared Service
Salary
4,300-5,000 (RM)
Experienced - Basic pay RM 4300 to 5500 (depends on years of experience) , language allowance RM1500,
JOB DETAILJob Details
・Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
・Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
・Resolve most technical incidents independently within your technical area.
・Work with team members to resolve more complex or cross-technology incidents.
・Identify potential escalations and alert management proactively.
・Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
・Independently reviews, implements, and verifies changes/solutions of moderate complexity and risk to meet customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.
・Apply patch and security changes per policy.
・Proactively monitor the environment for patch compliance.
REQUIRED WORK EXPERIENCERequired
✓Bachelor's degree in Computer Science, Engineering, IT or related field or equivalent work experience.
✓Typically 0 - 2 years of relevant experience. Fresh grad are encouraged to apply
✓ Excellent communication (written and spoken) in Japanese language (at least certified with JLPT Level 1/N1, Level2/N2 or Level 3/N3).