JOB DETAILS

JOB DETAILJob Details

・Successfully resolve technical issues from incoming internal of external businesses.

・Respond to service, product, technical and customer relation questions on subject.

・Evaluate unique or complex installation or configurations

・Engage team members for support as required to ensure internal or external business and end users/client SLA demands are met.

REQUIRED WORK EXPERIENCERequired

✓ Diploma/Degree in IT.

✓ 0-2 years experience in relevant technologies and customer environment.

✓ Excellent verbal and written communication skills

✓ Software and hardware knowledge of computing, storage and peripheral devices.