JOB DETAILS

JOB DETAILJob Details

• Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.

• Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.

• Resolve most technical incidents independently within your technical area.

• Work with team members to resolve more complex or cross-technology incidents.

• Identify potential escalations and alert management proactively.

• Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.

• Independently reviews, implements, and verifies changes/solutions of moderate complexity and risk to meet customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.

• Apply patch and security changes per policy.

• Proactively monitor the environment for patch compliance.

• Ensure Configuration Management Database (CMDB) entries are complete and accurate.

• Solution Design: Applies the company solutions to meet moderately complex customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.

• Provide continual improvement recommendations/direction- setting advice within work team.

• Participate in customer and internal projects, including transformation.

• Lead projects from own responsibility area.

• Balance internal needs with customers and/or internal businesses/end user's needs within defined parameters.

REQUIRED WORK EXPERIENCERequired

• Bachelor's degree in Computer Science, Engineering, IT or related field or equivalent work experience.

• Typically 2 - 5 years of relevant experience.

• General understanding of related IT infra technologies.

• General Project Management.

• Customer/Vendor Management.

• Business Analysis.

• General Financial Management.

• Excellent communication (written and spoken) in Japanese language (at least certified with JLPT Level 1/N1, Level2/N2 or Level 3/N3).

• Good level of communication in English.

• Experience in any of the following skills would be preferred:
1. Windows server
2. Linux
3. Wintel
4. Programming language