JOB DETAILS

JOB DETAILJob Details

・ Meet and exceed allocated sales targets by engaging with customers through different channels, determining the specific needs of the prospect, promoting company's freight forwarding service, digital platform to develop and acquire new business opportunities.

・ Handle all customers' enquiries related to on-boarding and sales operation process as well as managing customer relationship to deliver high level of customer satisfaction

Driving sales
・ Offer shipping solutions and promote digital platform value proposition to customers based on their needs and capabilities.

・ Handle customer quotation request; negotiate prices and terms with customers

・ Follow up with customers to convert quote enquiry to actual shipment booking

・ Identify sales leads to develop new business opportunity.

・ Up-selling and cross-selling existing customers to generate more sales

Customer on-boarding process
・ Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers

・ Support customer end-to-end implementation including resolving customer technical problems or enquiries.

・ Lead the collaboration among internal departments to ensure that each piece of the on-boarding journey of customer is smooth.

Account management
・ Own and manage customer relationships from the point of sale through successful implementation.

・ Engaging with customers and creating a positive relationship with them

REQUIRED WORK EXPERIENCERequired

✓Bachelor’s degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred

✓At least 8 years' sales experience in logistics industry as Hunter

✓Successful track record in B2B sales and negotiation

✓Excellent verbal and written communication skills

✓Strong customer service and problem-solving skill

✓In-depth knowledge of ocean freight forwarding market and operation

✓Multi-tasking and cross functional collaboration capability

✓Highly self-motivated and driven

- SKILLS / Preference
o Experience in Ocean Freight & Air Freight is a must
o Prefer work experience as team leader in global logistics company
o Proficient in Microsoft Words, Excel and Presentation