JOB DETAILS
Location
Kuala Lumpur
Business
Retail/Merchandise
Salary
6,000-7,000 (RM)
JOB DETAILJob Details
・Provide customer support for Japanese overseas travel insurance (JPY-based), including corporate group policies, individual policies, and credit card-affiliated policies.
・Main customers are Japanese travelers and expatriates.
・Assist insured individuals with hospital arrangements, cashless medical services, and claim eligibility assessment.
・Handle customer support for healthcare programs (overseas health insurance).
REQUIRED WORK EXPERIENCERequired
【Must】
✓ Japanese proficiency (N2 or above)
✓ A strong sense of hospitality and a desire to help others
✓ Must hold a PR or spouse visa
✓ Ability to learn proactively
【Better】
✓ Knowledge of insurance
✓ Experience in customer support