JOB DETAILS

JOB DETAILJob Details

❖Handling incoming calls/email enquiry/ chat enquiry especially for Japanese customers and as well as local Malaysian customers :-Good at handling customers and respond to their enquiries / complaint/ feedback promptly and professionally escpecially for Japanese customers Speaks fluent Japanese/ and able to write and reply email and in Japanese language Japanese speaker

REQUIRED WORK EXPERIENCERequired

• Minimum a Diploma or Bachelor''s degree in any discipline• Minimum 1 -2 years of experience in Customer Support/Service or Service industry or Call Centre (Ecommerce or mail-order field experience is preferable but not necessary)• Knowledge and good sense of customer sevice principes and practice