JOB DETAILS

JOB DETAILJob Details

Primary customer service such as handing customer enquiries, Coordinate request resolution with various service provider.- Participate in the GSD projects/ Global intiatives.- Acquire and Maintain firm level of knowledge in accordance To GSD standards as A result of trainings and service experience, knowledge -base usage.- Share new information obtained during support process with team member

REQUIRED WORK EXPERIENCERequired

analytical and detail-oriented, methodical in probem solving under time pressure.- Knowledge of support process and service provided by all parties involved in it support.- customer service skills and attitude. good telephone and written communication skill and Knowledge of active listening skil