JOB DETAILS

JOB DETAILJob Details

- Owns the Operational Change Management Process; ensure changes are defined, approved andexecuted according to the process. Ensure process is effective, and implement adjustments asrequired. Manage risk while avoiding unnecessary bureaucracy - (i.e. maintain a balance). Publish, publicise and enforce process- Actively manage and monitor outsourced services and operations to ensure quality

REQUIRED WORK EXPERIENCERequired

-Bachelor''s degree in Information Management, or Engineering, or equivalent work experience.IT best practices (ITIL)-5+ years experience in Information Technology, with particular focus on governance and process.Good knowledge on the ITIL processes driving operations