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JOB ID 18887

Level 2 Techinical Support (Japanese Native)

Location

Kuala Lumpur

Business

Computer/Information Technology

JOB DETAILJob Details

Provide product support to corporate customers via different support channels such as phone, e-mail, chat and online community. Perform detailed log analysis and deep troubleshooting in order to find and resolve the root cause issues reported by customers. Create and update technical documentations.Ad-hoc tasks assigned by manager.

REQUIRED WORK EXPERIENCERequired

Diploma/ Degree in IT or similar background. Candidate must speak fluent/ business level of Japanese language Candidate must have interested in IT networking, troubleshooting skills

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