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JOB ID 18887
Level 2 Techinical Support (Japanese Native)
Location
Kuala Lumpur
Business
Computer/Information Technology
Salary
0-0 (RM)
JOB DETAILJob Details
Provide product support to corporate customers via different support channels such as phone, e-mail, chat and online community. Perform detailed log analysis and deep troubleshooting in order to find and resolve the root cause issues reported by customers. Create and update technical documentations.Ad-hoc tasks assigned by manager.
REQUIRED WORK EXPERIENCERequired
Diploma/ Degree in IT or similar background. Candidate must speak fluent/ business level of Japanese language Candidate must have interested in IT networking, troubleshooting skills
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