JOB DETAILS

JOB DETAILJob Details

1. Be responsible for receiving, validating and logging client requests.2. Track requests and determine current activity on it.3. Analyse and interpret the requests to ensure the classification, prioritisation and escalation of the requests are correct.4. Work closely with colleagues to ensure the swift resolution of faults and the user and/or client are kept updated on the progress in relation

REQUIRED WORK EXPERIENCERequired

3 – 5 years’ work experienceAt least 3 years’ work experience in Technology Industry and Call Centre environmentJapanese Native is a must