JOB DETAILS
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JOB ID 19769
SERVICE DELIVERY SERVICE DESK ANALYST
Location
Selangor
Business
Computer/Information Technology
Salary
3,300-5,300 (RM)
JOB DETAILJob Details
1. Be responsible for receiving, validating and logging client requests.2. Track requests and determine current activity on it.3. Analyse and interpret the requests to ensure the classification, prioritisation and escalation of the requests are correct.4. Work closely with colleagues to ensure the swift resolution of faults and the user and/or client are kept updated on the progress in relation
REQUIRED WORK EXPERIENCERequired
Able to speak English, Cantonese and Mandarine.Willing to work shift work.24 month contract
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