JOB DETAILS

JOB DETAILJob Details

*Handle bookings for ground service components with appointed suppliers.*Answer incoming enquiries from website, emails, fax, walk in and phone call from customers.*Monitor and report travel booking trends for purpose of undertaking tactical initiatives.*Prepare reports on pre and post travel bookings.*Participation in travel related event and fairs.*To service and handle customer concerns and issues including addressing complaints and claims.*To provide administrative support to the department including answering phone calls and attending to customer inquiries.*Creating and building partner relationships with customer.*To provide support to the Operation team and Incentive tour.*Preparing relevant documentation including confirmations, invoices, tickets, itineraries, amendments.*Ensure that a personalized and first class level of service is provided consistently.

REQUIRED WORK EXPERIENCERequired

*Fresh Graduates are encourage to apply*Must be fluent in Japanese Language.*Experience in related industry will be an advantage.*Able to start work immediately.*Willing to work in Weekends*Full-Time position available.