JOB DETAILS

JOB DETAILJob Details

• To proactively make outbound calls to customers to push Micro SME products & services
• Aggressively using appropriate sales tools/script, product knowledge provided and communications skills, to generate sales and customer interest over sales calls
• To carry flexible and creative in dealing with customer especially in handling and performing proper documentation & recording information to support daily telesales work task. i.e: Enter, recording, storing, or maintaining information in written or electronic/magnetic form.
• Manage all focus sales leads that are being assigned with proper and high closure rate for all sales calls.
• Ensure the assigned all sales targets assigned are met or exceeded
• Daily preparation for schedule sales calls, follow up and proactive corresponding with all support party in good time management.
• Continually develop an understanding of the company’s culture, Micro SME products & services, ethical initiatives, other areas of business, and reflect this in everyday performance.
• Other duties as assigned by the Head of Telesales.

REQUIRED WORK EXPERIENCERequired

• Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers over phone call conversation
• Strong persuasiveness skills, patience, persistence, and keyboarding skills are needed.
• Bachelor's degree, Diploma or Minimum SPM/STPM, It may be helpful if have a relevant telemarketer or similar working experience.
• Able to speak fluently and write in English, Malay and Chinese (ability to speak in Chinese will be great but not compulsory)