JOB DETAILS

JOB DETAILJob Details

• Handle Singapore customer's enquiries

• Prepare quotations and process purchase orders

• Assist customers on sales enquiries

• Liaise with Sales Team and Shipping Team on customers’ orders

• Rectify part number errors, request lead time changes to suppliers

• Process claims arising from shipment delays, defective items, wrong pricing, etc.

REQUIRED WORK EXPERIENCERequired

• Minimum SPM with credit in English or Diploma in any discipline

• 2-4 years experience of customer service, handling Singapore clients.

• Order processing, customer service or telemarketing experience preferred

• Able to work in a fast pace environment

• Excellent interpersonal and communication skills (via telephone & e-mails)

• Competent in MS office (Excel, Word)