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JOB ID 21506
Customer Service Associate

locationLocation

Kuala Lumpur

businessBusiness

General and Wholesale Trading

salarySalary

3,000-3,500 (RM)

JOB DETAILJob Details

・To handle delivery matter and coordinate with customers, prepare documents, arrange transporter etc.

・To Immediate response to customers’ enquiries or forward customers’ enquiries to senior CS personnel or their superior.

・To handle purchasing matter – issue PO to suppliers, coordinate with forwarder to make sure the cargo arrive on time.

・To update stock data from time to time to ensure the accuracy of data.

・To be the window person between customers, superiors and sales person.

・To check stock status before handing customers’ PO to CS Executive / Sales personnel.

・To assist sales personnel to issue quotation, monitor customers payable accounts and on-time collection if required.

・To follow-up on claims issue with suppliers.

・To make entries of PO, SO Invoice, DO, GRN into the system.

・To update of stock in the common sharing folder.

・To participate in physical stock check once in a month.

・To assist Customer Service Executive to resolve issue if any.

REQUIRED WORK EXPERIENCERequired

✓ Candidate must obtained at least certificates or diploma in business admin, logistic, communication.

✓ Minimum 1 year of working experience

✓ Basic knowledge in Excel.

✓ Language required: English, Bahasa Malaysia, Mandarin

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