JOB DETAILS

JOB DETAILJob Details

• To provide day to day level first level support of IT Infra related to company users.

• Support of Desktop, Server, Network Device (Firewall, Router & Switches), Printer & etc.

• Installation, configuring, monitoring, troubleshooting and managing all hardware and software.

• Provide end user IT support for both local and remote locations daily business operation based on IT ticketing system.

• Implementation of IT policies, procedures and standard documentations.

• Manage users' access right & all IT asset inventory.

REQUIRED WORK EXPERIENCERequired

✓ Bachelor’s Degree in Computer Science/Information Technology or equivalent

✓ Minimum 3-5 years working experience in end-user desktop, networking, server, hardware and software support.

✓ Familiar with all Microsoft products: Windows O/S, Office 365, Active Directory & Windows Server.

✓ Ability to troubleshoot network, hardware and software problems.

✓ Able to work independently with other team members and regional IT teams.