JOB DETAILS

JOB DETAILJob Details

• Handle and assist customers on their sales and product enquiries

• Build rapport and maintain good relationship with existing customers

• Responsible for account retention of new customers to achieve monthly target

• Follow up incoming sales prospect through email/call.

• Actively seek opportunities to grow existing customer business

• Follow up customer quotation through the phone call closely to secure the order.

• Contact potential and existing customers to inform them about our latest promotion.

• Assist day to day customer enquiry/ feedback which able to liaise with Customer Relation Team and Shipping Team on customers’ issues.

• Visit to customers may be required but limited

REQUIRED WORK EXPERIENCERequired

• Diploma, Degree or Professional Sales or Marketing Qualification

• At least 1 to 2 years relevant sales experience, preferably in B2B industrial sales

• Able to speak in fluent English and Bahasa Malaysia

• Able to write well in English and Bahasa Malaysia

• Service-oriented mindset and good customer service skills

• Pleasant and well-trained in telephone etiquette

• Meticulous and organized

• Able to work independently and also a good team player

• Proficient in Microsoft Office (Excel and Word)

• Candidates with Certificate/trained in Customer Service/Customer Relationship Management preferred