JOB DETAILS

JOB DETAILJob Details

- Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.

- Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.

- Resolve most technical incidents independently within your technical area.

- Work with team members to resolve more complex or cross-technology incidents.

- Identify potential escalations and alert management proactively.

- Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.

- Independently reviews, implements, and verifies changes/solutions of moderate complexity and risk to meet customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.

- Apply patch and security changes per policy.

-Proactively monitor the environment for patch compliance.

-To attend customer inquiries (in Japanese) and

REQUIRED WORK EXPERIENCERequired

- Bachelor Degree in IT or any related field

- IT experience will be an added advantage

- Fresh will be encouraged to apply

- Japanese Speaker JLPT N2 or similar proficiency

- Relocate to Japan

- Able to work on shift basis