JOB DETAILS

JOB DETAILJob Details

・Advise management with the goal of making the appropriate IT decisions and choices

• Provide technical support to all employees

• Design, plan and execute training on the use of systems and networks

• Install and configure hardware equipment and software programs

• Oversee, track and measure system and network performance

• Execute different maintenance activities when needed

• Review and develop security-related contract documents

• Work with other IT professionals to ensure upholding IT standards

• Works with management and other departments to implement a successful IT plan.

• Assists in the implementation of the IT plan and trains the individuals who will need to use it.

• Establishes various guidelines for evaluating the IT systems and determining where changes should be made.

• Assists in budgeting for IT expenses, including the purchase of new equipment and software when necessary.

• Diagnoses issues when computers or other technologies are not working as they should.

• Instructs other IT professionals and assigns projects as needed.

• Forms strong bonds with equipment manufacturers and service providers so that issues can be resolved more quickly.

• Prepares regular reports for management officials; attends meetings to present these findings.

• Installing, configuring, and troubleshooting computer hardware and software to ensure optimal performance

• Maintaining an inventory of hardware components and software licenses and ensuring they are correctly registered with the department or company

• Working with vendors to select new technologies that can help improve efficiency or effectiveness within the company.

• Coordinating with other IT staff members to develop a schedule for technology upgrades or repairs.

• Providing technical support to end users by answering questions related to computer use or operating systems.

• Collaborating with other departments to plan for future IT needs and update existing infrastructure to meet those needs.

• Monitoring network activity for suspicious activity that may indicate a security breach.

• Responding to requests for computer support from internal customers such as managers, executives, or other employees.

• Perform other ad-hoc projects or tasks as assigned.

REQUIRED WORK EXPERIENCERequired

• Bachelor's degree in information technology, computer technology, or a similar field

• At least two years’ experience as an IT coordinator or related role

• Expertise in IT tools and concepts, such as operating systems and internet protocol suites

• Good knowledge of TCP/IP protocols and LAN/WAN configuration

• Strong troubleshooting, analytical, and problem-solving skills

• Profound experience in network management and help desk support

• Displays the ability to program computers and software effectively.

• Demonstrates the ability to perform in a leadership role with professionalism, courtesy and fairness.

• Understands basic computer components and has the skills necessary to repair or replace them as needed.

• Shows knowledge of inventory control for the purpose of ensuring that necessary equipment and replacement parts are always on hand.

• Possesses excellent communication skills for communicating with the IT team, employees and other departments.

• Shows proficiency in research and company evaluation.