JOB DETAILS

JOB DETAILJob Details

・VIP customers are warmly welcomed upon their visit to the department store. A dedicated representative accompanies them, providing assistance with shopping, explaining products, and offering necessary support.
Private Shopping Services:
・VIP customers receive a personalized shopping experience with the assistance of exclusive stylists or advisors. They are supported in choosing products and coordinating fashion selections.
Event Invitations:
・VIP customers receive invitations to special events and previews held at the department store, ensuring priority access and exclusive benefits. This creates an exclusive experience for VIP customers.
・Special Discounts and Perks:
Exclusive discounts, gifts, and membership perks are extended to VIP customers, fostering loyalty and encouraging repeat business.
・Customized Responses to Special Needs:
Swift and effective responses to the special needs and requests of VIP customers, including arrangements for
custom orders and individualized services.
・Feedback Collection:
Actively collect feedback from VIP customers to enhance services and incorporate new suggestions. Valuing the voice of VIP customers is crucial for maintaining the quality of the customer experience.
・Privacy and Confidentiality Protection:
Handle information and requests from VIP customers with utmost care, ensuring privacy and confidentiality. Building a trustful relationship is a key element.

REQUIRED WORK EXPERIENCERequired

✓Actively engaging with VIP clients, providing in-depth product knowledge, and staying updated on trends and services. Your role is integral in fostering a client-centric mindset within the store, ensuring exceptional customer service delivery.

✓With a minimum of 2 years of experience in luxury retail, a self-motivated and energetic individual, you are both structured and approachable, capable of multitasking and prioritizing tasks.