JOB DETAILS

JOB DETAILJob Details

・We are seeking for a motivated and skilled IT generalist who possess a versatile skillset encompassing Windows software issues, knowledge of networks and hardware and a proactive approach to problem solving. As an IT generalist you will play a crucial role in ensuring the smooth operation of our company's technology infrastructure and business applications.

• Participate in the planning and execution of IT projects, ensuring successful implementation and minimal disruption

• Stay up-to-date with emerging technologies to contribute innovative ideas for continuous improvement

• Maintain accurate documentation of IT processes, procedures and system assets

• Perform regular maintenance tasks such as software updates, system optimization, hardware and network equipment upgrades

• Manage user accounts, permission and access rights

• Analysis of data for submission to management

• Offer technical support and guidance to end-users, resolving inquiries and issues to enhance user productivity

• Diagnose network, hardware and Windows software issues including installation and configuration, collaborating with relevant vendors to ensure speedy resolution

REQUIRED WORK EXPERIENCERequired

✓
✓Proven experience in troubleshooting Windows software problems and providing effective solutions

✓ Good understanding of computer networks and familiar with WSUS, Active Directory, Group Policy, DNS, DHCP, TCP/IP, etc

✓ Familiar with hardware components and their functionality

✓ Excellent communication skills to interact with end-users at all level

✓ Ability to work both independantly and collaboratively

✓ Has a wide range of IT skills in networking, system administration and application support