JOB DETAILS

JOB DETAILJob Details

・ Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery

・ Respond to customer inquiries, complaints and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction

・ Provide after-sales service, addressing any post-purchase concerns, coordinate repairs and replacements and ensure customer satisfaction

・ Actively engage with potential and existing customers, understand their needs and offer suitable furniture solutions from our collection

・ Cultivate and maintain strong relationships with Japanese suppliers, ensure smooth communication, coordinate product availability, pricing negotiations and resolving any issues

・ Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers

・ Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings

・ Market analysis & planning development

・ Looking for collaboration opportunities

・ Keep track on monthly sales figure

REQUIRED WORK EXPERIENCERequired

✓ Minimum Diploma in Business Study, Marketing or related field

✓ Minimum 5 years of experience in sales or marketing

✓ Fluent in both Malay and English (both oral and written)

✓ Strong interpersonal skills and the ability to build rapport and maintain relationships with customers and suppliers

✓ Able to work independently with high level of initiative

✓ Able to work under pressure

✓ Past working experience in Furniture industry will be added advantage

✓ Willing to work in Shah Alam

✓ Willing to travel for customer visits, exhibitions and other company events

✓ Able to start work immediately will be added advantage