JOB DETAILS

JOB DETAILJob Details

・ Provide pre and post sales technical solution for inverters / drives;

• Site troubleshooting and LV drive commissioning

• assist on Creation & documentation of technical/solution/success stories database

• Assist sales team in regional distribution network expansion;

• Able to compose bill of materials based on tender specifications

• Provide customer support by responding well to customer technical questions and understanding customer technical requirements to propose optimal solutions to strengthen customer relationship and trust

• Assist Conduct market studies and feedback

• Prepare technical manual/ articles

• Creation of technical database


Accountabilities

• Prompt response to end-users/distributors technical enquiries;

• Keep awareness of new product launch and acquire its technical knowledge

REQUIRED WORK EXPERIENCERequired

✓ • Minimum Diploma/ Degree in Electrical or Mechatronics Engineering with minimum 2 years of relevant experience in handling low voltage electrical products such as drives/ motors/PLC, VFDs or automation products

• Willing to provide hands-on pre & post sales technical solutions to support sales team

• Knowledge on site troubleshooting and application skill

• Willing to provide hands-on pre & post sales technical solutions

• Sales attitude to support sales team

• To help in resolving technical issues