JOB DETAILS

JOB DETAILJob Details

・ Experience in coordinate with shipping line, freight forwarder, custom broker and haulier in import & export shipments arrangements and deliveries.

・ To manage the overall FCL/ LCL / Conventional import & export shipments by sea, land and air

・ Handle customers' enquiries and resolve problem issue and complaints

・ Coordinate with customers and overseas agents to ensure shipment is monitor closely on the shipment status and keep update on-time.

・ Prepare quotation to customers/agents in time basis with sufficient details and follow up

・ To ensure all documentations and billing are checked, compiled and stored

・ To key in the cost and sales in system in timely manners

・ Good leadership to lead, work closely and train team to achieve overall customer satisfaction

・ Build and maintain excellent relationships with clients.

・ Attend & assists indoor meetings with customer if any

・ Prepare report with sales and volume data

・ To perform any other additional tasks assigned by superior and management

REQUIRED WORK EXPERIENCERequired

✓ Understand Sea & Air freight FCL & LCL arrangement, documentations (SI to carriers, & Shipping Pre-Alerts), customs clearance and transportation.

✓ Good knowledge and familiar in Incoterms import / export / custom related matters

✓ At least 5 years working experience in freight forwarding / shipping experience

✓ Experience in managerial or supervisory role

✓ Experience in handling haulers and dealing with shipping liners.

✓ Able to multi-task, hands-on and prioritize jobs

✓ Excellent interpersonal, verbal, and written communication skills

✓ Able to work independently, team player, able to multi-task, self - motivated, work independently, work under pressure and make quick decision to solve problem issue.

✓ Fluent in English and Bahasa Malaysia

✓ Candidate must possess at least a Graduate/ Professional Certificate.