JOB DETAILS
Location
Selangor
Business
Manufacturing/Production
Salary
7,000-11,000 (RM)
JOB DETAILJob Details
・ Managing entire after sales operation.
・ Lead after-sales operation as leader of engineer, providing technical solution to customers.
・ Maintain good relationship with clients.
・ Maintain good relationship with suppliers.
・ Evalution on technical support team
REQUIRED WORK EXPERIENCERequired
✓ Bachelor’s degree in Engineering, Mechanical/Electrical Engineering, or related technical field preferred.
✓ 10 years of experience in machinery, equipment service, or technical support, ideally with some supervisory experience. (Prefer industry which provides machinery sales and service)
✓ Strong knowledge of machinery and equipment diagnostics, repair, maintenance, and industry standards.
✓ Excellent customer service skills with proven experience managing client relationships and resolving service issues.
✓ Leadership, problem-solving, organizational skills for scheduling & coordinating tasks, familiarity with health and safety regulations for machinery operations and service environments.
✓Flexibility to travel for client site visits, inspections, and meetings as needed.