JOB DETAILS

JOB DETAILJob Details

・ Secure new customers, service and maintain existing customers, attend to customer’s requests, and ensure customers satisfaction

・ Prepare quotations pertaining to Airfreight, Sea freight, Trucking, and Warehousing. etc. according to the customer’s requirement

・ Sent sales lead to Hankyu Hanshin Express overseas group offices and agents to generate additional overseas businesses.

・ Secure R/O Import and prepare S/I for all import shipments secured for both air and ocean

・ Correspond and communicate with Hankyu Hanshin Express’s overseas group office and agent via email, WhatsApp, and telephone pertaining to sales inquiries and information feedback on rates and shipment status.

・ Coordinate and provide seamless information feedback from our customer service and operation staff on any special arrangement requested by/offered to customers to ensure smooth and excellent service.

・ Get market information and feedback from customers.

・ Together with the operations office, assist to request and negotiate competitive rates from Airlines, Shipping Lines, Transporters, Co-loader, etc.

・ Close follow-up on debtor’s repayment & submit Credit Application to Branch Manager for each new customer secured when credit term is requested

・ To write Sales Reports and profiles of every new prospective customer visited, submit monthly Sales Reports and meet given sales target.

REQUIRED WORK EXPERIENCERequired

✓ Minimum University Degree/ Diploma or equivalent qualification with minimum 2 years of marketing experience in the forwarding or logistics industry preferably have good contacts with Airlines, Shipping Lines, Transporters, etc.


✓ Must be mature, self-motivated, proactive, aggressive, and result oriented


✓ Must be computer literate (Word, Excel, PowerPoint) with good communication skills


✓ Ability to write and converse well in English and Bahasa Malaysia


✓ Good general and some basic knowledge of customs procedures, Malaysia, and International Business


✓ Pleasant personality and possess own transport (Car) and driving license