JOB DETAILS

JOB DETAILJob Details

•Working within a managed application services, mission-critical environment.•Working with an assigned set of customers to address operation linked application issues in Microsoft dynamic environment.•Investigating the root cause of customer issues, determining a fix and working with the customer, tier-1 support and functional team.

REQUIRED WORK EXPERIENCERequired

•Possess a min Degree or Master’s Degree in Computer Science, Information Technology or equivalent;•Required language(s): Chinese, English, Bahasa Malaysia;•2-3 years of working experience within a MS Dynamic support environment;•Strong support desk experience including call logging and SLA c