JOB DETAILS

JOB DETAILJob Details

・To assist in troubleshooting on company products as well as to resolve customer complaint and to ensure customer
vehicles in good working conditions.

・To support and advise Service center by establishing on job training for technician and foreman. Also to provide
technical information/tips/procedure for service dealers

・Responsible for field technical support and analysis, product quality report, technical service bulletins and periodical
summary reports for management

・Investigation on defects found and product, follow up with vendors/ manufacturer on support/ corrective actions
including necessary recommendation on product and or process improvement

REQUIRED WORK EXPERIENCERequired

 Degree in Automotive/ Mechanical Engineering or any related discipline from recognized institutions.

 Minimum 2 years working experience in automotive after-sales

 Possess knowledge in vehicle troubleshooting

 Good interpersonal and communication skills

 Willing to travel

 Highly committed, result oriented and computer literate

 Pleasant personality, proactive and possess good analytical thinking

 Customer focus, highly committed and result oriented

 Experienced working with Microsoft Office Products (Excel, PowerPoint, Word.