JOB DETAILS

JOB DETAILJob Details

・Good understanding in the areas of sales and logistics distribution business processes

・Experience in SAP MM & SD module and Salesforce

・Experience in cross functional and integration CRM/Salesforce to SAP/ERP processes (preferred)

・Provide day to day first level support of SAP Order to Cash and Procure to Pay processes in relation to issues in SAP system and non-SAP system (such as Salesforce, in-house built platforms)

・Be able to perform initial testing or troubleshooting of issues within the system (eg: SAP, Salesforce)

・Able to understand user's requirements, propose process changes, and communicate to L2 functional team for changes in SAP system and Salesforce systems

・Be able to work with 3rd party applications (non-sap) vendors on issues and new requirements

・Assist in IT Administration execution and review any process control gaps and raise with IT manager to implement processes and policies to address those gaps.

REQUIRED WORK EXPERIENCERequired

✓ Bachelor’s Degree in Computer Science/Information Technology or equivalent

✓ Minimum 1-2 years of SAP support (SAP MM & SD preferably) and salesforce support in a local or MNC setup environment

✓ Good knowledge in SAP and CRM or Salesforce structure and business processes

✓ Good basic knowledge of integration between SAP and other 3rd party applications

✓ Team player with good verbal and written communication skills

✓ Able to work independently with other team members and also regional IT teams.

✓ Good problem solving skills with customer mindset