JOB DETAILS

JOB DETAILJob Details

・Answer the telephone in a courteous and professional manner.

・ Receive and convey messages in writing, verbally and electronically/ e-mails.

・Call insurance company as needed and enter data electronically for local panel health insurances.

・Prepare daily and monthly sales reports to admin respective insurances and panels.

・ Adhere to policies and procedures on dispensing of medications., and is Knowledgeable in medicines prescribed.

・ Key in medicine prescribed by doctor. Ensure correct patient, correct medicine, correct dosage, correct route, correct time, and correct quantity.

・ Key in medicine prescribed by doctor. Ensure correct patient, correct medicine, correct dosage, correct route, correct time, and correct quantity.

・ Maintain confidentiality of patients and information pertaining to the Clinic and business information and plans .

・ Perform other duties and errands as assigned by Manager.

REQUIRED WORK EXPERIENCERequired

✓Minimum education, SPM and /or Diploma in related job scope

✓At least 2 years working experience in customer service industry , or medical clinic setting is an asset.

✓Fluency in spoken and written Japanese language at ? level. as well as fluency in English, Malay. Fluency in Mandarin is advantageous.

✓Strong communication skills and awareness in cultural diversities.

✓Excellent customer service skills.

✓Good interpersonal skills, relate and communicate positively, effectively and professionally with patients, doctors and colleagues

✓Competent in computer system and applications