JOB DETAILS

JOB DETAILJob Details

・ Reply to customer inquiry on daily basis.

・ Daily review & coordinate with Planner to meet customer requirement date & satisfaction.

・ Liaise directly with Japan Sales division for any issue or delivery problem on daily basis.

・ Issuance of Japan PO order weekly basis.

・ Coordinating & communication with other department if necessary to expedite delivery or
any inquiry from customer.

・ Maintain a good relationship with sales & customer for better customer service.

・ As a representative between Japan & factory communication especially on delivery
issue, customer inquire, etc.

・ Initiate any improvement or changes when necessary to improve productivity & efficiency.

・Review the suitability of company's Quality and Environmental Management System and
ensure the requirement of ISO9001,ISO14001 and ISO 13485 are being practiced and
implemented.

・ Any additional job specification assigned by HOD or top management if any.

REQUIRED WORK EXPERIENCERequired

✓Diploma/Degree holder in any field with minimum 5 year's related working experiences.

✓Preferred in Electronic / Mechanical Engineering or other equivalent qualification or equivalent with an emphasis on Project Management.

✓Good communication writing and speaking in English & Japanese. Experiences in customer service especially with sales department.

✓Literate in Microsoft Office Application.

✓Excellent customer services and communication skills.