JOB DETAILS

JOB DETAILJob Details

1.Conduct General Sales Administration.
・Manage/respond to customers’ inquiries and correspondences.
・Obtain RFQ and provide quotation.
・Maintain up-to-date price list.
・Prepare monthly sales update for management review.
・Co-ordinate sample request.
・Coordinate claims.

2. Manage and Process Purchase Order
・ Administer PO Received.
・ Check the price in PO is correct upon communicating to plant.
・ Monitor PO status report (coordinate with delivery section).
・ Coordinate price and quantity discrepancies.
・ Coordinate Credit warning, and credit limit application by customers.
・ Communicate with OEM on variants confirmation.
・ Prepare related SAP Sales documents to support delivery

3. Coordinate Billing Process
・ Monitor sales invoices, debit/credit notes to customers with Finance.
・ Payment follow up with statement provides by Finance (AR monitoring).
・ Timely and accurate reporting to Finance.
・ Follow up on monthly ERS / payment report from OEM.
・ Coordinate/respond to credit warning issues.

4. Handling Customers feedback and monitor corrective actions taken.
・ Receive and feedback customers feedbacks/claims.
・ Identify problems and trouble shoot with support from other supporting area.
・ Monitor claims status.
・ Conduct yearly Voice of Customer Survey.

5. Business Development
・ Identify & explore growth in existing business.
・ Establish contact and develop growth in new business area.
・ Attending meeting with customers.
・ Visiting customers.
・ Liaison with customers and plant to ensure customer orders are met.
・Know the people and customers organization.
・ Offer technical support to customers where applicable/required.
・ Understand customers requirement.
・ Understand competitors capability and behavior

6. Administrative Support
・ Travel and Accommodation Arrangements.
・ Meeting and Event Support.
・ Office Coordination.

REQUIRED WORK EXPERIENCERequired

✓Bachelor Degree in Engineering or Business discipline or a related area with reputable university.

✓At least 1-2 year experiences in automotive industry or related.

✓ Excellent interpersonal skills related to customer interaction and internal cross-functional teamwork.

✓ Easy to adapt and work with a team.

✓ Actively incorporate the internal support functions in the success of our business.

✓ A desire for continuous self-improvement.

✓ Good English communication skill.

✓ Experience and well proven in handling/communicating with supplier and customer.

✓ Able using Microsoft Apps (Word, Excel, Power Point) to Prepare presentations, quotations and provide requested product and/or service information to customers and prospects.

✓ Can work multitasking & oriented in task.

✓ Self-starter, high initiative, and very motivated.

✓ Creative and always find other ways that work.

✓ Customer satisfaction assessment and analysis, handling customer satisfaction

✓ Maintain good relationship with customer