JOB DETAILS

JOB DETAILJob Details

・Oversee and manage the operations of all INITIA Group's F&B outlets and branches.

・Supervise and provide leadership to Restaurant Managers across different locations.

・Monitor outlet performance, ensure consistent execution of brand standards, and identify opportunities for operational improvement.

・Review and analyze daily, weekly, and monthly outlet reports including sales, costs, and profitability.

・Ensure all outlets comply with safety, hygiene, and licensing regulations.

・Oversee vendor contracts and ensure accuracy and timeliness of billing and supply chain processes.

・Support and guide outlet-level recruitment, training, and development of service staff.

・Conduct performance evaluations for key outlet leaders and foster a culture of high performance and accountability.

・Set and drive sales targets, promotional initiatives, and service strategies to optimize customer satisfaction and revenue across all outlets.

・ Handle escalated customer feedback or complex operational issues when needed.

REQUIRED WORK EXPERIENCERequired

✓Prior experience as an Outlet Manager - F&B or in a similar role within the hospitality & retail industry.

✓Strong leadership, communication, and customer service skills.

✓ Conversational Mandarin or Korean is an added advantage (to cater to a diverse customer base).

✓ Excellent conflict resolution and team management abilities.

✓ Availability to work within the outlet’s operating hours, including weekends and holidays.