JOB DETAILS

JOB DETAILJob Details

・Provide support in IT-related analysis and management reporting as required
・Manage and maintain Active Directory account & Microsoft Office 365
・ Maintain the servers, office network, office telecommunication devices (including desk phones), photocopier and overall IT infrastructure of the company
・ Perform software and hardware installation and configuration, PC/Server maintenance
・ Provide first-hand technical support and troubleshooting to resolve IT issues encounter by users both locally and in overseas subsidiary
・ Liaise with vendors on all hardware & software procurement
・ Maintain proper documentation and record of system, hardware & software
・Work closely with Japan Headquarters and AEC on issues with in-house system and IT projects
・ Design and implement (RPA/Macro/Coding) for data/task automation
・ An information security representative such as dealing with information security accidents, handling of information devices, technical control of confidential information
・ Provide first-hand IT technical support and on-site assistance in the event of a power outage or electricity failure.
・ Business Continuity planning in relating to IT infrastructure.
・ Liaise with local IT vendor, telecommunication operators such as TM and TIME
・Support on all IT related agreement/contract renewal/new proposal
・ To assist in the annual BP costing and planning process

REQUIRED WORK EXPERIENCERequired

✓Diploma / Degree in Computing, Computer Science, Information Technology or equivalent

✓ At least 3 years in servers / network environment

✓Excellent Access, Excel and VBA programming skills is a must

✓ Experience in system implementation / migration will be an advantage

✓ Experience in (RPA(UiPath)/Power Automate) will be an advantage

✓ Basic SharePoint exposure is preferable

✓ Possess strong analytical, communication and multi-tasking skills

✓ Able to interact and work with people at all levels

✓ Willingness to provide on-site support for maintenance or issues outside or regular working hours

3 Must Have:
• RPA Automation (Project related 70%) - Power Automate/UiPath
• IT Infrastructure & Maintenance (Level 1 & 2 IT Support 30%)
• Resourceful & Communication

Good to Have:
• Microsoft Excel (Macro functions)
• Problem solving
• AI related exposure (this is company future direction to integrate with AI)