JOB DETAILS

JOB DETAILJob Details

1. Team Leadership & Supervision
• Supervise, train, and guide QA staff in daily inspection and testing activities.
• Assign tasks, monitor performance, and ensure workload efficiency.
• Conduct performance evaluations and provide coaching for skill improvement.

2. Quality Control Operations
• Oversee incoming, in-process, and final inspections.
• Ensure inspection methods comply with procedures and quality standards.
• Verify accuracy and consistency of inspection results.
• Approve or reject products based on quality requirements.

3. Quality System Implementation
• Ensure compliance with ISO 9001 / ISO 14001 / ISO 45001 / relevant quality
• standards.
• Monitor adherence to SOPs, work instructions, and quality procedures.
• Support internal and external audits and close audit findings.

4. Non-Conformance & CAPA Management
• Lead investigation of quality issues and non-conformities.
• Coordinate root cause analysis and implementation of corrective/preventive actions.
• Track effectiveness of CAPA actions.

5. Process Improvement
• Work closely with Production, Engineering, and Supply Chain to improve process
stability and reduce defects.
• Identify trends and initiate improvement projects.
• Implement quality tools such as SPC, Pareto analysis, 5 Why, Fishbone.

6. Reporting & Documentation
• Prepare and review quality reports, and defect analysis.
• Maintain accurate QA documentation and records.
• Report quality performance to QA Manager.

7. Supplier & Customer Quality
• Handle customer quality complaints and lead internal investigations.
• Support supplier quality audits and performance reviews.
• Communicate with customers and suppliers on quality issues.

REQUIRED WORK EXPERIENCERequired

• Diploma / Degree in Engineering, Quality Management, or related field.

• 3–6 years in QA/QC, with at least 1–2 years in a supervisory role.

• Knowledge of ISO 9001, ISO 14001, ISO 45001 or relevant quality standards.

• Familiarity with quality tools (7 QC tools, SPC, FMEA, Root Cause Analysis).

• Strong analytical and problem-solving skills.

• Good communication and interpersonal skills.

• Ability to work independently and in a team.

• Able to understand & read Technical Drawing.

• Knowledge in product / QC and got skill to use the measuring equipment.

• Proficient in MS Office (Excel, Word, PowerPoint). Experience in audit handling and compliance documentation.

• Knowledge of statistical analysis and quality improvement methodologies.

• Detail-oriented with strong organisational skills.