JOB DETAILS

JOB DETAILJob Details

・Manage daily customer service activities, including order processing, invoicing coordination, delivery scheduling, and after-sales support.

・Liaise closely with warehouse and logistics teams to ensure accurate picking, timely deliveries, and proper handling of tyre products.

・Provide training on product knowledge, systems, and customer handling procedures.

・Maintain proper documentation related to orders, customer communications, and service issues.

・Ensure customer service operations comply with company policies and relevant regulations.

REQUIRED WORK EXPERIENCERequired

✓Minimum 3–5 years’ experience in customer service, preferably in the tyre, automotive, or wholesale distribution industry.

✓Experience in a supervisory or team-lead role is required.

✓Strong customer service and complaint-handling skills.

✓Good understanding of tyre products, trade customers, and wholesale operations (preferred).